Does winclub88th sell or share my personal data with advertisers?

No, winclub88th has never sold, rented, or disclosed members' personal data to any advertiser or third party for marketing purposes without your explicit consent. Your data is only shared with a select and limited number of service providers who assist us in operating the platform – such as payment providers (Touch 'n Go, GrabPay, DuitNow, FPX) and game providers – all of whom are bound by strict confidentiality agreements.

How can I request to view or delete my personal data at winclub88th?

To request access to your personal data or to apply for data deletion, send an email to support@winclub88th.com with "Data Access Request" or "Data Deletion Request" stated in the subject line. Please include your winclub88th account number, and we will verify your identity before processing the request. We will respond within 30 business days. Please note that deletion requests may not be fulfilled in full where applicable legal retention obligations exist.

What does winclub88th do to protect my financial information during transactions?

All financial transactions at winclub88th — whether deposits via Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, or FPX (Maybank2u, CIMB Clicks) — are protected with 256-bit SSL encryption. This means your payment information is fully encrypted in transit between your device and our servers, making it unreadable to any unauthorised party. winclub88th also does not store your credit card numbers or e-wallet passwords in our systems.

Is winclub88th compliant with Malaysia's Personal Data Protection Act 2010?

Yes, winclub88th is fully committed to complying with Malaysia's Personal Data Protection Act 2010 (PDPA 2010). We conduct regular internal reviews of our data handling practices to ensure ongoing compliance. The seven principles of PDPA 2010 — including the General Principle, Notice and Choice, Disclosure, Security, Data Integrity, Access, and Retention Limitation — form the foundation of every privacy-related decision we make at winclub88th.

Can I unsubscribe from marketing emails from winclub88th?

Yes, you can unsubscribe from winclub88th marketing emails at any time in one of two ways: (1) click the "Unsubscribe" link at the bottom of any marketing email you receive, or (2) log in to your winclub88th account and update your marketing notification preferences under account settings. Your request will be processed within 7 business days. Please note that unsubscribing from marketing emails will not stop important account communications such as security notifications or responses to your enquiries.

What happens to my personal data if I close my winclub88th account?

When you close your winclub88th account, the majority of your personal data will be deleted or anonymised within 90 days. However, certain data must be retained for a longer period due to legal obligations — for example, financial and transaction records must be kept for a minimum of 7 years in accordance with Malaysian accounting and anti-money laundering requirements. Data retained after account closure is kept solely to fulfil these legal obligations and is not used for any other purpose.

winclub88th | Privacy Policy and Member Data Protection

1

1. Introduction & Scope of This Privacy Policy

winclub88th is an online casino entertainment platform operating to serve the needs of Malaysian users. In providing this service, we need to collect and process certain personal data to allow you to register an account, make deposits using e-wallets such as Touch 'n Go or GrabPay, enjoy live baccarat, slots, poker, lottery, and Sports Betting, and withdraw your winnings securely.

This Privacy Policy applies to:

All registered platform members winclub88th.
Website visitors winclub88th who have not yet registered.
Anyone who contacts the support team winclub88th through any channel.
Mobile app users winclub88th on iOS and Android devices.

Note: This Privacy Policy forms part of winclub88th's Terms & Conditions and should be read together with them. Any conflict between this Policy and the Terms & Conditions on matters of privacy shall be resolved by reference to this Privacy Policy as the more specific document.

2

2. Types of Personal Data We Collect

winclub88th collects various types of personal data depending on your interactions with our platform. The following table provides a detailed breakdown of the data types collected and their purposes:

Data Categories	Type of Information	Requirements
Identity Data	Full name, MyKad number, date of birth, gender, nationality	Mandatory
Contact Data	Malaysian phone number, email address, residential address	Mandatory
Financial Data	E-wallet account numbers (TNG, GrabPay, Boost, ShopeePay, DuitNow), Malaysian bank account numbers, deposit and withdrawal records	Mandatory
Gaming Data	Game history, sports betting records, wins and losses, play duration	Mandatory
Technical Data	IP address, device type, operating system, web browser, login and logout records	Automatic
Behavioural Data	Platform usage patterns, game preferences, active hours, interactions with promotions	Automatic
Communication Data	Live chat transcripts, support emails, complaints, and feedback	Where applicable
Verification Documents	MyKad copy, utility bills, bank statements for the KYC process	When Required

2.1 Sensitive Data

winclub88th does not collect sensitive data such as medical information, religion, political views, or criminal records unless required by Malaysian law in connection with anti-money laundering prevention or other identity verification requirements stipulated by the relevant authorities.

3

3. How We Collect Your Personal Data

winclub88th collects your personal data through the following means:

3.1 Directly From You

Account Registration: When you complete the winclub88th registration form, you will be providing basic identity and contact information.
KYC Process: When you submit identity verification documents for account verification purposes prior to your first withdrawal.
Financial Transactions: Payment method details are collected when you make a deposit via Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, FPX (Maybank2u, CIMB Clicks), or any other supported payment method.
Support Communications: When you contact our support team winclub88th via live chat or email.
Feedback & Surveys: When you participate in a satisfaction survey or submit feedback to the platform.

3.2 Automatically

When you use the winclub88th, our systems automatically record technical information such as your IP address, device type, operating system, web browser, and usage patterns. This data is collected using cookie technology, server logs, and analytics tools for security and platform improvement purposes.

3.3 From Third Parties

In certain circumstances, winclub88th may receive information about you from legitimate third parties – for example, identity verification service providers, payment providers, or fraud prevention agencies – solely for the purpose of ensuring account security and complying with applicable Malaysian laws.

4

4. How We Use Your Personal Data

winclub88th uses collected personal data solely for the following legitimate and necessary purposes:

Account Management: Creating, managing, and maintaining member accounts winclub88th securely.
Transaction Processing: Processing deposits via Malaysian e-wallets and FPX, processing withdrawal of winnings, and maintaining accurate financial records.
Identity Verification (KYC): Verifying that you are an eligible individual – aged 18 and above, resident in Malaysia, and not a restricted person.
Platform Security: Identifying and preventing fraud, money laundering, multiple account abuse, and other security threats.
Customer Support: Assisting you with enquiries, technical issues, or complaints related to your account and services winclub88th.
Legal Compliance: Fulfilling legal obligations under the PDPA 2010, Malaysian anti-money laundering laws, and other applicable regulations.
Service Improvements: Analysing usage patterns to improve the gaming experience, platform performance, and game offerings at winclub88th.
Service Communications: Sending important notifications related to your account, changes to our terms, or security issues that require your attention.
Consented Marketing: Keeping you informed about promotions, bonuses, and new offers at winclub88th – only if you have agreed to receive marketing communications during registration or at a later stage.
Responsible Gaming: Monitoring gaming patterns to identify and support members who may need assistance related to responsible gaming.

Important: winclub88th does not use your personal data for any purpose not listed above without first obtaining fresh consent from you.

5

5. Sharing Data with Third Parties

winclub88th does not sell, rent, or disclose your personal data to third parties for marketing purposes. However, in operating the platform, we need to share data with the following limited categories of third parties:

5.1 Authorised Service Providers

We work with carefully selected third-party service providers to help operate the platform winclub88th. This includes:

Payment Providers: Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, and FPX providers to process your financial transactions.
Game Providers: Evolution Gaming, Pragmatic Play, Microgaming, and other casino game providers that supply games to the platform winclub88th.
Identity Verification Services: KYC and age verification providers that assist us in ensuring compliance with regulatory requirements.
IT Infrastructure: Cloud and cybersecurity service providers that support the platform's technical operations.

All these third-party service providers are bound by strict data confidentiality agreements and are only permitted to use your data for the specific purposes defined — nothing beyond that.

5.2 Legally Required Disclosures

winclub88th may be required to disclose your personal data to Malaysian authorities if compelled to do so by law – for example, pursuant to a court order, a directive from the Royal Malaysia Police, or a lawful request from the Companies Commission of Malaysia (SSM). In such circumstances, we will disclose only the minimum data necessary and will notify you of such disclosure where permitted by law.

5.3 Business Restructuring

In the event that winclub88th in the event of a merger, acquisition, or asset sale, member personal data may form part of the transferred assets. In such circumstances, members will be notified in advance and their privacy rights will continue to be protected by the new entity.

6

6. Data Security Measures

winclub88th implements a comprehensive range of technical and organisational security measures to protect your personal data from unauthorised access, loss, or accidental disclosure:

256-bit SSL Encryption

All data transmitted between your device and winclub88th's servers is encrypted using TLS/SSL 256-bit protocols.

Secure Database

Member data is stored in databases protected by multi-layered firewalls and subjected to regular security audits.

Strict Access Controls

Access to members' personal data is restricted to winclub88th staff who require it to carry out their job responsibilities.

24/7 Monitoring

Winclub88th's security monitoring system operates around the clock to detect and respond to any security threats.

Regular Backups

Winclub88th platform data is regularly backed up to a secure, separate location to ensure data recovery in the event of an unforeseen incident.

Staff Training

All winclub88th staff with access to member personal data undergo regular data security and privacy training.

6.1 Data Breach Management

In the event of a data breach that may affect members' privacy winclub88th, we are committed to notifying affected members and the relevant authorities within the timeframe required by Malaysian law. We will also take immediate steps to contain the breach and prevent similar incidents from occurring in the future.

7

7. Data Retention Period

winclub88th retains your personal data only for as long as necessary to fulfil the original purpose of collection, or as required by applicable Malaysian law. The following are general retention period guidelines:

Active Account Data: For as long as your account remains active on the platform winclub88th.
Financial Data & Transaction Records: Minimum 7 years from the date of the last transaction, in line with Malaysian accounting and anti-money laundering legal requirements.
KYC & Identity Verification Records: A minimum of 5 years after account closure, or longer if required by law.
Support Communication Logs: Three years from the date of the last interaction.
Technical Data & Server Logs: Up to 12 months from the date of collection.
Data of Members Whose Accounts Have Been Closed: Minimum required data is retained for the period prescribed by law; all other data is deleted within 90 days of account closure.

Once the applicable retention period has expired, your personal data will be securely deleted or anonymised in accordance with industry best practices for data security.

8

8. Cookies & Tracking Technologies

Platform winclub88th uses cookies and similar tracking technologies to enhance the user experience and platform security. Below is an overview of the types of cookies we use:

8.1 Essential Cookies

These cookies are strictly necessary for the core functionality of the platform winclub88th – including secure login, session management, and transaction processing. Without these cookies, the platform cannot function properly. Essential cookies cannot be disabled.

8.2 Analytics Cookies

Analytics cookies help winclub88th understanding how members use the platform – which pages are visited most often, time spent, and where members encounter difficulties. This information is used solely to improve the user experience and not to identify any individual specifically.

8.3 Functional Cookies

Functional cookies enable the platform winclub88th remembering your preferences such as display language, game display settings, and preferred payment methods to make your experience more convenient on future visits.

8.4 Managing Cookies

You can control or disable non-essential cookies through your web browser settings. However, disabling certain cookies may affect some features of the platform winclub88th. Note: disabling essential cookies will prevent you from logging in and using the platform in full.

9

9. Your Privacy Rights as a winclub88th Member

Under Malaysia's Personal Data Protection Act 2010 and this Privacy Policy, you as a member winclub88th holds the following rights with respect to your personal data:

Right of Access

You have the right to request a copy of the personal data we hold about you at winclub88th at any time. We will process this request within 30 business days.

Right to Rectification

If any personal data we hold about you is inaccurate or out of date, you have the right to request an immediate correction. Log in to your winclub88th account or contact our support team.

Right to Erasure

In certain circumstances, you have the right to request the deletion of your personal data. This right is subject to applicable legal retention obligations that cannot be waived.

Right to Object

You may object to the processing of your personal data for direct marketing purposes at any time. Such requests will be processed promptly and free of charge.

Right to Restrict Processing

Under certain circumstances, you may request that winclub88th temporarily restrict the processing of your data — for example, while an investigation into the accuracy of that data is ongoing.

Right to Data Portability

Under the circumstances defined by PDPA 2010, you have the right to receive the personal data you have provided to winclub88th in a structured, machine-readable format.

9.1 How to Exercise Your Rights

To exercise any of the rights above, submit a written request to winclub88th via email at support@winclub88th.com, stating the type of request and your account details. We will verify your identity before processing the request and will respond within 30 business days. No fees are charged for reasonable requests.

10

10. Protection of Children's Data

Platform winclub88th is strictly for users aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18. Should we discover that we have inadvertently collected data from someone under 18, the account in question will be terminated immediately and all associated data will be permanently deleted from our systems.

If you become aware that someone under the age of 18 has registered for or is using the platform winclub88th, please contact us immediately at support@winclub88th.com so we can take the appropriate action.

11

11. Cross-Border Data Transfers

In operating the winclub88th, there are situations where your personal data may need to be processed or stored on servers located outside Malaysia – particularly in connection with the technical infrastructure and international game providers we work with.

Any such data transfers are carried out with adequate safeguards to ensure your data remains protected to a standard equivalent to that provided under Malaysia's PDPA 2010. This includes strict data processing agreements with all recipient parties outside Malaysia, requiring them to uphold data protection standards equal to or higher than Malaysian requirements.

12

12. Amendments to This Privacy Policy

winclub88th reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, new Malaysian legal requirements, or changes to the services we offer. Any material changes to this Policy will be communicated to members via:

In-platform notifications winclub88th when you log in.
An email to your registered email address.
A clear notice on this Privacy Policy page with an updated effective date.

Continued use of the platform winclub88th after a revised Privacy Policy takes effect will be considered your acceptance of the amended Policy. We encourage you to review this page periodically. The "Effective Date" at the top of this document always reflects the most current version in force.

13

13. How to Contact winclub88th About Privacy

For any enquiries, concerns, or requests regarding this Privacy Policy or the handling of your personal data by winclub88th, please contact us through the following channels:

Email: support@winclub88th.com (please include "Privacy Enquiry" in the email subject line)
Live Chat: Available 24/7 within the platform winclub88th – the fastest way to get a response

Privacy Team winclub88th will endeavour to respond to all privacy-related enquiries within 5 business days. For requests that require more thorough review — such as data access or data deletion requests — the response period is up to 30 business days.

If you are not satisfied with winclub88th's response to your privacy enquiry, you have the right to lodge a complaint with Malaysia's Department of Personal Data Protection (JPDP) under the Ministry of Communications and Digital.